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Digital Network Readiness Model

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  • Network Journey
  • Readiness Model
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Is your network ready for digital transformation?

Digital disruption is happening all around us. Some of the questions business and IT leaders are asking themselves include:

  • “How ready is my network to handle digitization?”
  • “Can our network drive faster innovation and support changing business models and processes?”
  • “Will it deal with the scale, complexity, and risks introduced by all the additional devices and applications being propelled by mobility, cloud, and Internet of Things?”
  • “Can we make it more efficient to deploy and maintain?”

The answers will depend on having the right network. Determining the path to that network can be daunting without the right plan.

Network Journey

Your organization can evolve to a digital-ready network.

This model helps you map that journey.

Additional Context

Digital Network Principles Business Outcomes Technology Attributes

Readiness Model

Measure advancements through five primary categories

View Categories

Additional Context

Business-Network Alignment Business Service Requirements

Evaluate Your Network Readiness

Take this quick assessment to find out if your network is digital ready.

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DNA Checklist

Questions to Ask Your Network Vendor

Can you support our digital business ambitions?

  • Do you have a vision and roadmap for networking that will support digital transformation?
  • Do you help customers achieve a smooth network evolution to a software-delivered architecture?
  • Can your network architecture deliver lower cost and complexity, reduced risk and enable faster innovation?
  • Can your network deliver valuable IT and business analytics?
  • Can your partners and services ecosystem help me evolve to a digital-ready network?
  • Can you help with developing our network team’s skill set to support a programmable network?
  • Do you have a proven record as a trusted partner for the long term, to support IT through the journey to digital?
  • Do you have a broadly adopted developers program?

How can your network technologies support our digital requirements?

Architecture
  • Is your network architecture end-to-end, meaning from clients to cloud (access, core, WAN, branch office, data center, cloud)?
  • Does your architecture enable end-to-end automation?
  • Is your architecture open and standards-based?
  • Is your architecture designed to support a controller-based programmable network?
  • Is your architecture built to support virtualization?
  • How does your architecture enable mobile, cloud, Big Data and IoT?
Analytics
  • Can your network provide clear visualization of activity, networkwide?
  • Can your network identify threats and anomalies in real-time?
  • Can your network support distributed and cloud-based IoT analytics?
  • Can your network provide valuable real-time insights into customer and employee behaviors?
Automation
  • Can your management system create and configure networkwide policy and services through standard APIs and traditional interfaces?
  • Can your architecture automate policies across day zero, day one and day 2 operations?
Security
  • Does your network provide security and protection for the edge and the core?
  • Can your network act as a networkwide security sensor and intelligence dashboard?
  • Can your network enforce contextual security policy and respond to contain threats?
Service Assurance
  • Can your architecture apply application quality of service (QoS) networkwide?
  • Can your architecture automate QoS policy across the network?

Questions to Ask Your Network Vendor

Open Checklist

Resources

What’s Fueling the Need for Change?

Why Network Evolution for Digital Transformation
Trends Fueling Digital Business and the Digital Network

Network Readiness Model eBook

Get your copy of the complete Digital Network Readiness Model in PDF format.

Download eBook

Cisco DNA Advisor

Learn more about the Cisco Digital Network Readiness Model.

Cisco Digital Network Architecture

Learn more about the Cisco Digital Network Architecture (DNA).

Digital Network Principles

Five basic principles that contribute to delivering a network ready for the digital age.
Virtrualize Everything
Virtualize Everything

Decoupling hardware from software gives organizations the freedom to run any network service anywhere, whatever the underlying platform: physical or virtual, on-premises or in the cloud.

Automation
Design for Automation

Automation makes network management easier and simpler. By providing a platform for consistent service alignment and policy enforcement, automation accelerates application and service rollout while reducing risk.

Pervasive Analytics
Pervasive Analytics

Network-enabled analytics provide insights that help IT and the business make better, faster decisions. Analytics use the power of the network to create value from data gleaned from Internet of Things (IoT) initiatives and helps quickly identify anomalies and contain threats.

Service Management Delivered From the Cloud
Service Management Delivered From the Cloud

A cloud-enabled network uses an ecosystem of cloud-based network, management and automation services for speed, scale and flexibility. Unify policy and orchestration across the network, enabling both the agility of cloud solutions and the control of on-premises solutions.

Open, Extensible and Programmable at Every Layer
Open, Extensible and Programmable at Every Layer

Open interfaces let business applications and IT systems communicate service and policy requirements directly to the network. Programmable devices make controller-based automation and software-defined networking easier and more sustainable.

Business Outcomes

Improved results at each stage of the readiness journey
Improved Agility and Faster Innovation

Increasingly in step with the business and an integral part of the business strategy.

The increased pace of business requires a network that is an accelerator for change, not an obstacle. Fueled by a digital-ready infrastructure that can quickly respond to new business and application requirements and deliver valuable real-time insight.

Lower Security Risk

Provides a platform for proactively protecting the business, its data, and users.

The increased risk of security attacks and breaches are the biggest drag on digital transformation. Without an infrastructure capable of dealing with emerging threats and attacks as they happen, the business cannot move with digital speed.

Reduced Cost and Complexity

Simplifies network operations and uses resources efficiently, freeing funds and resources to enable business innovation.

The increased scale of networked applications, devices, and capabilities can lead to fast rising cost and complexity if unchecked.

Model Categories

Measure advancments through five primary categories.

Network Architecture Strategy

The architecture evolves from a totally hardware and device centric model, to a partially automated, controller-based architecture, and finally arriving at a fully software-delivered, self-optimizing model that’s fully cloud-enabled.

Automation

Automation is less likely in the beginning stages. But as the network evolves, we can use tools to simplify and centralize network management. This evolves to the introduction of controller-based networks, enabling automation of specific domains like the WAN, or data center or QoS; to a stage where software-defined, controller-based capabilities are introduced across all devices and services. Agility and efficiency benefits of Automation are experienced at every stage, but fully materialize in the final stage. In this environment, we use analytics data to identify current or predicted gaps. And based on that insight, the automation engine can prescribe the network adjustments needed to deliver on the vision of a self-driving network.

Security

At first, we simply expect patchy policy enforcement at high-risk places - like the traditional perimeter – and some fragmented threat detection capabilities. As we move through the next stages, centralized access policy and control, real-time visibility, and threat and anomaly detection become network-wide and much more prevalent. This allows you to respond much faster to attacks as they happen anywhere across the network. Finally, in the latter stages, we start seeing automated and even predictive self-protecting capabilities so the network can do battle on your behalf. This progression is critical for your business to take on “digital transformation” with confidence.

Service Assurance

In the beginning we can count on basic QoS functionality at critical WAN choke points. That evolves by increasing end-to-end QoS for a few choice apps like voice; to a controller-based environment where QoS policies are applied effortlessly for all applications, network-wide; and culminating with better validated policies and self-optimized network configurations. Essentially, a flexible network that can quickly respond to new applications, services, and business requirements.

Analytics

Typically, in the beginning, we make very limited use of the data available through the network, likely only device-related monitoring and events. Charting through the evolution, network-wide visibility begins to increase, evolving to accurate location-based analytics that recognize trends among users and devices. We also begin to gain the real benefits of global network visibility, which lends itself to trending and forecasting and more efficient and effective support. In the final stages of evolution, we can embrace an increased use of predictive analytics to identify trends and act upon them before they impact the organization. The goal? To deliver highly valuable network-enabled insights that can be automatically acted upon for the business and IT to gain a competitive advantage.

Technology Attributes

Advance cloud, mobility and IoT at each stage of the readiness journey
  • Cloud Enabled
  • Mobility Enabled
  • IoT Enabled
Cloud-enabled

Digitization requires more scalability, agility, and openness, which demands new ways to run the network. Shifting to the cloud (private, public, or hybrid) to deliver network services such as management, security and analytics makes a network more agile as well as more scalable and open to third-party innovations.

Mobility-enabled

Mobile devices and applications enable new ways of working. Therefore, a digital-ready network must be built for mobility and enable an enhanced experience from anywhere on any device. And of course, a digital-ready network needs to protect the business from the higher risk that comes with opening up network access.

IoT-enabled

From remote patient monitoring to predictive maintenance to asset tracking, IoT makes enhanced and totally new business models possible. To support IoT-connected devices, applications, and processes, the network needs new capabilities that provide the service and security they demand.

Business-Network Alignment

Achieving improved business-to-network alignment at each stage
Readiness Model Stack
  • Business Services
  • Service Alignment
  • Management
  • Infrastructure
Business Services

The purpose of a digital-ready network is to enable the digital business and the broad set of associated business functions and applications. Applications enabling customer experience, workforce experience, and business operations require specific levels of service assurance, security, compliance and operational efficiency from the network.

Service Alignment

The alignment between what the applications and the business require from the network and the services that the network can deliver improves through each stage of the readiness model. Service alignment is evolving from a best-effort manual alignment to very tight closed-loop integration between business requirements (for example IT operations, application service levels, and security policy and compliance requirements) and the underlying network.

Management

The approach to managing network devices and network services has a direct impact on business-to-network alignment. The evolution from device-centric management to open and extensible controller-based, policy-driven management and automation allows the network to respond instantaneously to business intent and requirements.

Infrastructure

The infrastructure across the access, campus, wide-area and data center networks is increasingly programmable, virtualized and software-defined through each stage of the readiness model. This provides a platform for improved automation, analytics, security and service assurance through each stage of the readiness model.

Business Service Requirements

Communicating service assurance, policy and compliance and operations requirements

Whether an organization is creating a new service or process, upgrading its security policy, facing a new regulation, or entering the world of IoT, it needs to ensure that the network can support these initiatives. Traditionally, this assurance was achieved in a hit-or-miss way by IT attempting to manually translate the requirements into network configurations.

This approach inevitably slows down and can even derail these initiatives because so much intent and time can be lost in translation. To avoid this, a digital-ready network can understand the policies and needs of the business and make the necessary changes whenever needed.

  • Application Service Levels
  • Policy and Compliance
  • IT Operations
Application Service Levels

By communicating application service level requirements to the network, the needs of users and processes can be met consistently. Digital organizations need a network that can continuously deliver service levels aligned with expressed and implied business intent. All applications and services must be assured of service across all users, devices, and locations.

Policy and Compliance

Policy applies to the organization’s security decisions about network user roles and responsibilities. Policies must cover all network systems and data as well as governmental and trade organization regulations. Traditionally, policies have been applied as fragmented, manual network security mechanisms. In a more connected — and riskier — mobile world, digital organizations need real-time, dynamic, and automated ways to apply policies and comply with regulations across the network.

IT Operations

For IT to keep up with the rate of change and the new demands of the digital network, IT operations must be more agile and responsive. Time-consuming manual and error-prone processes must be replaced with simpler automated ones. IT needs to create operating models and technology capabilities, such as self-service catalogs, that integrate business requirements and network services much more extensively.

Questions to Ask Your Network Vendor

Can you support our digital business ambitions?

  • Do you have a vision and roadmap for networking that will support digital transformation?
  • Do you help customers achieve a smooth network evolution to a software-delivered architecture?
  • Can your network architecture deliver lower cost and complexity, reduced risk and enable faster innovation?
  • Can your network deliver valuable IT and business analytics?
  • Can your partners and services ecosystem help me evolve to a digital-ready network?
  • Can you help with developing our network team’s skill set to support a programmable network?
  • Do you have a proven record as a trusted partner for the long term, to support IT through the journey to digital?
  • Do you have a broadly adopted developers program?

How can your network technologies support our digital requirements?

Architecture
  • Is your network architecture end-to-end, meaning from clients to cloud (access, core, WAN, branch office, data center, cloud)?
  • Does your architecture enable end-to-end automation?
  • Is your architecture open and standards-based?
  • Is your architecture designed to support a controller-based programmable network?
  • Is your architecture built to support virtualization?
  • How does your architecture enable mobile, cloud, Big Data and IoT?
Analytics
  • Can your network provide clear visualization of activity, networkwide?
  • Can your network identify threats and anomalies in real-time?
  • Can your network support distributed and cloud-based IoT analytics?
  • Can your network provide valuable real-time insights into customer and employee behaviors?
Automation
  • Can your management system create and configure networkwide policy and services through standard APIs and traditional interfaces?
  • Can your architecture automate policies across day zero, day one and day 2 operations?
Security
  • Does your network provide security and protection for the edge and the core?
  • Can your network act as a networkwide security sensor and intelligence dashboard?
  • Can your network enforce contextual security policy and respond to contain threats?
Service Assurance
  • Can your architecture apply application quality of service (QoS) networkwide?
  • Can your architecture automate QoS policy across the network?

Network Evolution for Digital Transformation

According to Gartner, networks and communications have an important role to play in digital business and the Internet of Things (IoT). Organizations rank them higher in accelerating digital business than business applications, operational technology applications or cloud.12 At the same time, however, "Less than 10% of enterprises that have implemented or plan to implement digital business have very clear integration between their network and digital business strategies."13 And according to a Forrester survey, most organizations believe that it's IT leadership that has the expertise and experience to make sure that this integration between business and IT occurs: "Nearly 4/5 of business leaders believe that it is IT's responsibility to ensure the network can support the company’s digital plans."14

67% of business leaders believe the current network is a bottleneck in Enterprise IT.15

What Does This Mean?

If digital transformation were not a reality, just continuing to focus on providing high performance and reliable connectivity might be sufficient. But that's not the case. Business leaders are now saying, “Thanks for all the years of service. But we need much more from the network if we are going to succeed in the digital era.”

The business is expecting much more because rigid, complex, slow-to-deploy-and-configure networks can no longer do the job. The business is saying, "In the future, I need a network that 'hears and speaks' the language of the business." What does that mean? Well, when the business creates a new service or process, embarks on a project to improve customer relationships, adopts a new security policy, is faced with a new regulation, needs real-time data, enters the world of IoT, or embraces any other new initiative, the network must intrinsically understand what needs to be done—and then just do it. This transformation will require networks that are open and extensible and able to dynamically adjust based on business rules with little manual intervention.

12 & 13. Gartner, Jouni Forsman, Survey Analysis: Networks for IoT and Digital Business, September 2015, G00289837.

14 & 15. Verizon Commissioned Study carried out by Forrester Consulting, September 2015.

Trends Fueling Digital Business and the Digital Network

“Given the promise of these accelerators to create new competitive opportunities or serve as catalysts to solving a wide range of global and commercial needs, having the right network architecture to support these workloads will be of paramount importance.”2
Security

The attack surface is increasing.

100% of the business networks analyzed by Cisco teams have traffic going to websites that host malware.

Ransomware is becoming rampant.

Big Data

84% of CEOs believe that big data is delivering high or very high business value to their organization.3

Big data storage will reach 73 ExaBytes by 2019.4

IoT

IDC forecasts as many as 30 billion IoT devices by 2020.5

65% of CEOs consider IoT strategic to their business.6

Cloud

57% of organizations are using or planning to use public cloud or private cloud solutions to support production workloads and services.7

For organizations, greater cloud adoption generates an average US $1.6 million in additional annual revenue and US $1.2 million in cost savings per cloud application.8

Mobile

81% of CEOs believe that mobility is strategic to their business, whether for improving the workforce experience or customer engagement.9

According to the 2016 Cisco VNI Mobile Index there will be an estimated 5.4 Billion mobile users by 2020.10

Customer Demands

61% of CEOs believe that changes in customer behaviors are responsible for promoting disruption in their industry.11

2: IDC: Insight (Doc #259317 / Sep 30, 2015) IT's 3rd Platform Drives Need for Network Innovation

3, 6, 9 & 11: PWC: 18th Annual Global CEO Survey

4: IDC: Worldwide Storage in Big Data Forecast, 2015-2019

5: IDC: Worldwide Internet of Things Forecast Update, 2016-2020

7 & 8: IDC InfoBrief, sponsored by Cisco, Don't Get Left Behind: The Business Benefits of Achieving Greater Cloud Adoption, August 2015

10: Cisco VNI Mobile Index

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