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Learn more about the Cisco Digital Network Readiness Model.
Digital disruption is happening all around us. Some of the questions business and IT leaders are asking themselves include:
The answers will depend on having the right network. Determining the path to that network can be daunting without the right plan.
This model helps you map that journey.
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Digital Network Principles Business Outcomes Technology Attributes
Measure advancements through five primary categories
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Decoupling hardware from software gives organizations the freedom to run any network service anywhere, whatever the underlying platform: physical or virtual, on-premises or in the cloud.
Automation makes network management easier and simpler. By providing a platform for consistent service alignment and policy enforcement, automation accelerates application and service rollout while reducing risk.
Network-enabled analytics provide insights that help IT and the business make better, faster decisions. Analytics use the power of the network to create value from data gleaned from Internet of Things (IoT) initiatives and helps quickly identify anomalies and contain threats.
A cloud-enabled network uses an ecosystem of cloud-based network, management and automation services for speed, scale and flexibility. Unify policy and orchestration across the network, enabling both the agility of cloud solutions and the control of on-premises solutions.
Open interfaces let business applications and IT systems communicate service and policy requirements directly to the network. Programmable devices make controller-based automation and software-defined networking easier and more sustainable.
Increasingly in step with the business and an integral part of the business strategy.
The increased pace of business requires a network that is an accelerator for change, not an obstacle. Fueled by a digital-ready infrastructure that can quickly respond to new business and application requirements and deliver valuable real-time insight.
Provides a platform for proactively protecting the business, its data, and users.
The increased risk of security attacks and breaches are the biggest drag on digital transformation. Without an infrastructure capable of dealing with emerging threats and attacks as they happen, the business cannot move with digital speed.
Simplifies network operations and uses resources efficiently, freeing funds and resources to enable business innovation.
The increased scale of networked applications, devices, and capabilities can lead to fast rising cost and complexity if unchecked.
The architecture evolves from a totally hardware and device centric model, to a partially automated, controller-based architecture, and finally arriving at a fully software-delivered, self-optimizing model that’s fully cloud-enabled.
Automation is less likely in the beginning stages. But as the network evolves, we can use tools to simplify and centralize network management. This evolves to the introduction of controller-based networks, enabling automation of specific domains like the WAN, or data center or QoS; to a stage where software-defined, controller-based capabilities are introduced across all devices and services. Agility and efficiency benefits of Automation are experienced at every stage, but fully materialize in the final stage. In this environment, we use analytics data to identify current or predicted gaps. And based on that insight, the automation engine can prescribe the network adjustments needed to deliver on the vision of a self-driving network.
At first, we simply expect patchy policy enforcement at high-risk places - like the traditional perimeter – and some fragmented threat detection capabilities. As we move through the next stages, centralized access policy and control, real-time visibility, and threat and anomaly detection become network-wide and much more prevalent. This allows you to respond much faster to attacks as they happen anywhere across the network. Finally, in the latter stages, we start seeing automated and even predictive self-protecting capabilities so the network can do battle on your behalf. This progression is critical for your business to take on “digital transformation” with confidence.
In the beginning we can count on basic QoS functionality at critical WAN choke points. That evolves by increasing end-to-end QoS for a few choice apps like voice; to a controller-based environment where QoS policies are applied effortlessly for all applications, network-wide; and culminating with better validated policies and self-optimized network configurations. Essentially, a flexible network that can quickly respond to new applications, services, and business requirements.
Typically, in the beginning, we make very limited use of the data available through the network, likely only device-related monitoring and events. Charting through the evolution, network-wide visibility begins to increase, evolving to accurate location-based analytics that recognize trends among users and devices. We also begin to gain the real benefits of global network visibility, which lends itself to trending and forecasting and more efficient and effective support. In the final stages of evolution, we can embrace an increased use of predictive analytics to identify trends and act upon them before they impact the organization. The goal? To deliver highly valuable network-enabled insights that can be automatically acted upon for the business and IT to gain a competitive advantage.
Digitization requires more scalability, agility, and openness, which demands new ways to run the network. Shifting to the cloud (private, public, or hybrid) to deliver network services such as management, security and analytics makes a network more agile as well as more scalable and open to third-party innovations.
Mobile devices and applications enable new ways of working. Therefore, a digital-ready network must be built for mobility and enable an enhanced experience from anywhere on any device. And of course, a digital-ready network needs to protect the business from the higher risk that comes with opening up network access.
From remote patient monitoring to predictive maintenance to asset tracking, IoT makes enhanced and totally new business models possible. To support IoT-connected devices, applications, and processes, the network needs new capabilities that provide the service and security they demand.
The purpose of a digital-ready network is to enable the digital business and the broad set of associated business functions and applications. Applications enabling customer experience, workforce experience, and business operations require specific levels of service assurance, security, compliance and operational efficiency from the network.
The alignment between what the applications and the business require from the network and the services that the network can deliver improves through each stage of the readiness model. Service alignment is evolving from a best-effort manual alignment to very tight closed-loop integration between business requirements (for example IT operations, application service levels, and security policy and compliance requirements) and the underlying network.
The approach to managing network devices and network services has a direct impact on business-to-network alignment. The evolution from device-centric management to open and extensible controller-based, policy-driven management and automation allows the network to respond instantaneously to business intent and requirements.
The infrastructure across the access, campus, wide-area and data center networks is increasingly programmable, virtualized and software-defined through each stage of the readiness model. This provides a platform for improved automation, analytics, security and service assurance through each stage of the readiness model.
Whether an organization is creating a new service or process, upgrading its security policy, facing a new regulation, or entering the world of IoT, it needs to ensure that the network can support these initiatives. Traditionally, this assurance was achieved in a hit-or-miss way by IT attempting to manually translate the requirements into network configurations.
This approach inevitably slows down and can even derail these initiatives because so much intent and time can be lost in translation. To avoid this, a digital-ready network can understand the policies and needs of the business and make the necessary changes whenever needed.
By communicating application service level requirements to the network, the needs of users and processes can be met consistently. Digital organizations need a network that can continuously deliver service levels aligned with expressed and implied business intent. All applications and services must be assured of service across all users, devices, and locations.
Policy applies to the organization’s security decisions about network user roles and responsibilities. Policies must cover all network systems and data as well as governmental and trade organization regulations. Traditionally, policies have been applied as fragmented, manual network security mechanisms. In a more connected — and riskier — mobile world, digital organizations need real-time, dynamic, and automated ways to apply policies and comply with regulations across the network.
For IT to keep up with the rate of change and the new demands of the digital network, IT operations must be more agile and responsive. Time-consuming manual and error-prone processes must be replaced with simpler automated ones. IT needs to create operating models and technology capabilities, such as self-service catalogs, that integrate business requirements and network services much more extensively.
According to Gartner, networks and communications have an important role to play in digital business and the Internet of Things (IoT). Organizations rank them higher in accelerating digital business than business applications, operational technology applications or cloud.12 At the same time, however, "Less than 10% of enterprises that have implemented or plan to implement digital business have very clear integration between their network and digital business strategies."13 And according to a Forrester survey, most organizations believe that it's IT leadership that has the expertise and experience to make sure that this integration between business and IT occurs: "Nearly 4/5 of business leaders believe that it is IT's responsibility to ensure the network can support the company’s digital plans."14
67% of business leaders believe the current network is a bottleneck in Enterprise IT.15
If digital transformation were not a reality, just continuing to focus on providing high performance and reliable connectivity might be sufficient. But that's not the case. Business leaders are now saying, “Thanks for all the years of service. But we need much more from the network if we are going to succeed in the digital era.”
The business is expecting much more because rigid, complex, slow-to-deploy-and-configure networks can no longer do the job. The business is saying, "In the future, I need a network that 'hears and speaks' the language of the business." What does that mean? Well, when the business creates a new service or process, embarks on a project to improve customer relationships, adopts a new security policy, is faced with a new regulation, needs real-time data, enters the world of IoT, or embraces any other new initiative, the network must intrinsically understand what needs to be done—and then just do it. This transformation will require networks that are open and extensible and able to dynamically adjust based on business rules with little manual intervention.
12 & 13. Gartner, Jouni Forsman, Survey Analysis: Networks for IoT and Digital Business, September 2015, G00289837.
14 & 15. Verizon Commissioned Study carried out by Forrester Consulting, September 2015.
“Given the promise of these accelerators to create new competitive opportunities or serve as catalysts to solving a wide range of global and commercial needs, having the right network architecture to support these workloads will be of paramount importance.”2
The attack surface is increasing.
100% of the business networks analyzed by Cisco teams have traffic going to websites that host malware.
Ransomware is becoming rampant.
84% of CEOs believe that big data is delivering high or very high business value to their organization.3
Big data storage will reach 73 ExaBytes by 2019.4
IDC forecasts as many as 30 billion IoT devices by 2020.5
65% of CEOs consider IoT strategic to their business.6
57% of organizations are using or planning to use public cloud or private cloud solutions to support production workloads and services.7
For organizations, greater cloud adoption generates an average US $1.6 million in additional annual revenue and US $1.2 million in cost savings per cloud application.8
81% of CEOs believe that mobility is strategic to their business, whether for improving the workforce experience or customer engagement.9
According to the 2016 Cisco VNI Mobile Index there will be an estimated 5.4 Billion mobile users by 2020.10
61% of CEOs believe that changes in customer behaviors are responsible for promoting disruption in their industry.11